FREQUENTLY ASKED QUESTIONS (FAQ)

Is coin-max.com company officially registered?
Yes! coin-max.com is absolutely legit. It is registered and works according to United Kingdom laws. The company has registration number 12145667, anyone can check the Company No. on the UK Company House website.

I want to visit your office, what is your address, please?
Sure! You may visit our office anytime, and confirm that we are real! Our company address: Lippo Centre, 89 Queensway, Admiralty, Hong Kong.

How can I invest with coin-max.com ?
To make a investment you must first become a member of coin-max.com . Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

I wish to invest with coin-max.com but I don't have an any ecurrency account. What should I do?
You can open a free Bitcoin account here: www.blockchain.info


How do I open my coin-max.com Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

Which e-currencies do you accept?
We currently accept bitcoin

What is the minimum investment amount?
The minimum you can invest is $500

What is the minimum withdrawal amount?
The minimum you can withdraw is $10

How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.

How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit.

How can I change my e-mail address or password?
Log into your coin-max.com account and click on the "Account Information". You can change your e-mail address and password there.

What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.

Does a daily profit paid directly to my currency account?
Yes, and you can withdraw them anytime.

How do you calculate the interest on my account?
Depending on each plan. Interest on your coin-max.com account is acquired Daily and Weekly and credited to your available balance at the end of each day.

Can I do a direct deposit from my account balance?
Yes! To make a deposit from your coin-max.com account balance. Simply login into your members account and click on Invest and select the Deposit from Account Balance Radio button.

Can I make an additional deposit to coin-max.com account once it has been opened?
Yes, you can but all transactions are handled separately.

After I make a withdrawal request, when will the funds be available on my ecurrency account?
Funds are usually available within 12 business hours.

How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.

How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?
No. If we find that one member has more than one account, the entire funds will be frozen.

How can I make a spend?
To make a spend you must first become a member of coin-max.com . Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.

Who manages the funds?
These funds are managed by a team of coin-max.com investment experts.